Certificate IV in Leadership and Management

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Leadership and Management
Leadership and Management
Leadership and Management


Learning Objectives Overview

The BSB40520 – Certificate IV in Leadership and Management course provides entry level skills and knowledge to those wishing to develop their proficiency and knowledge in supervision and management. This qualification reflects the role of individuals working in managerial and supervisory roles in a range of industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others, apply solutions to predictable and unpredictable problems, analyse and evaluate information from a variety of sources.
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Nurturing growth, fostering positive change.

Comprehensive study programs to advance your career, giving you the competitive edge in the global job market! has context menu Compose

Amount of Training

740 Hours

AQF Level


Study Mode



Melbourne, Perth, Sydney

Additional Details

Course structure

12 units are required for the award for this qualification including:

BSBLDR411 Demonstrate leadership in the workplace
BSBXCM401 Apply communication strategies in the workplace
BSBOPS404 Implement customer service strategies
BSBLDR413 Lead effective workplace relationships
BSBXTW401 Lead and facilitate a team
BSBPEF502 Develop and use emotional intelligence
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBLDR521 Lead the development of diverse workforces
BSBOPS403 Apply business risk management processes
BSBCMM412 Lead difficult conversations
BSBSTR502 Facilitate continuous improvement
BSBOPS402 Coordinate business operational plans


Relevant Courses for Comprehensive Learning.

Pathways from this qualification
Graduates may progress to higher level qualifications within and/or across the Management sector.
Diploma of Leadership and management
Diploma of Practice management
Diploma of Community Services (Case Management)

Career opportunities

Endless paths await your exploration*

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Explore opportunities

  • Frontline Sales Manager

  • Team Leader

  • Production Supervisor

  • Assisting Manager

  • Distribution Centre Supervisor

  • Supervisor

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Fees & Funding

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Course Fees for Full Fee-Paying Students


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