Diploma of Community Services

(Case Management)

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Diploma of Community Services
Diploma of Community Services
Diploma of Community Services


Learning Objectives Overview

Community and family health are often under pressure from many different directions in our modern day to day lives, and this can lead to complex issues if untreated. You can support and advocate for family welfare, community health, employment, and disability services. CHC52021 Diploma of Community Services (Case Management) focuses on the skills required for the community services sector and prepares you to work with people experiencing complex social issues. You can take this course as an entry pathway into the community/social services industry. This course is designed for people who are keen in promoting social justice and maximise human potential.Graduates of this qualification will connect people with services using a person centred approach and strive to make a positive impact in people’s lives. This qualification will equip students with the following knowledge and skills:
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Nurturing growth, fostering positive change.

Comprehensive study programs to advance your career, giving you the competitive edge in the global job market! has context menu Compose

Amount of Training

1410 Hours

AQF Level


Study Mode



Melbourne, Perth, Sydney

Additional Details

Course structure

20 Units are required for the award for this qualification including:

  • 12 core units
  • 8 elective units


CHCCCS004 Assess co-existing needs
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCCSM013 Facilitate and review case management
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Maintain work health and safety


CHCCSM009 Facilitate goal-directed planning
CHCCSM010 Implement case management practice
CHCCSM012 Coordinate complex case requirements
CHCCSM016 Undertake advanced assessments
CHCCDE028 Work within organisation and government structures to enable community development outcomes
CHCPOL003 Research and apply evidence to practice
CHCDEV004 Confirm developmental status
CHCCSL002 Apply specialist interpersonal and counselling interview skills


Relevant Courses for Comprehensive Learning.

Bachelor of Social Work
Bachelor of Arts in Community Development
Bachelor of Disability & Developmental Education
Bachelor of Social Work Bachelor of Health Science Bachelor of Social Science Bachelor of Community Welfare
CHC62015 – Advanced Diploma of Community Sector Management
BCHC51015 – Diploma of Counselling
CHC53315 – Diploma of Mental Health
CHC50421 – Diploma of Youth Work
BSB50420 – Diploma of Leadership and Management
HLT54121- Diploma of Nursing
Bachelor of Social Work

Career opportunities

Endless paths await your exploration*

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  • Senior Youth Worker

  • Aboriginal Housing Worker

  • Community Development Worker for Social Housing

  • Assistant Community Services Worker

  • Community Work Coordinator

  • Support Facilitator (Disability)

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Fees & Funding

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Course Fees for Full Fee-Paying Students


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